If you have any questions, please do not hesitate to contact one of our diamond consultants in person at alex-25@inter.net.il or 972-3-751-3968. If you'd like an immediate answer, you might be able to find the information you're looking for below.
If you're interested in a diamond that is currently on back order, call us and we can tell you when the item will be back in stock.
Infrequently, data may be inaccurately displayed on our site due to system errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate or erroneous prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our diamond consultants at alex-25@inter.net.il or 972-3-7513968
We want to help you find the perfect diamond. If you do not find it in our diamond inventory, use our Request Polish Online link to request the exact diamond you want, or call and speak to a diamond consultant at 972-3-751-3968.
You can also request rough diamonds according to your exact specification.
For your convenience, we offer the following payment methods:
Bank wire: Arrange payment through your bank and receive a 3% discount. A wire transfer is a simple process of contacting your bank to have funds moved from your bank to ours.
Continue your order using a credit card. If you order before noon, your order will begin processing today.
We fully insure each order all the way to you. That means that when your order is in transit to you, shipment is always risk-free. For added security, it is our policy that a signature is required for all Alex Daniel orders, regardless of any signature waivers you may have with the shipment company.
We charge the amount of 150$ for insurance and shipment of each order to all over the world.
Shipments Policy Your order will be shipped to you within 2-3 business days after receiving your order, and after receiving conformation from the credit card company or the bank.
Shipments will be delivered solely to the buyer and after confirming his/hers identity.
Shipments can be made to most parts of the world but they may vary in their duration and costs.
If you prefer, we can ship your order to an address other than your billing address. As a security precaution, we require that your alternate shipping address be on file with your credit card company. This step helps protect you from fraudulent charges to your credit card.
When you order a loose diamond, we ship it to you with the accompanying diamond grading report (a diamond certificate). These grading reports are lengthy, detailed documents created by diamond grading experts at one of two highly-respected diamond laboratories — making it very expensive to replace a diamond grading report. Because of this, we require each diamond grading report to be included with each returned diamond.
If you do not include both the diamond grading report and appraisal with your return, you will be charged a replacement fee.
At Alex Daniel diamonds, we always offer the best value by providing the lowest possible price. All our prices are final.
To help ensure you make the right choice, we offer a very flexible return policy. If, for any reason, you are not satisfied with your order and it is still in new condition, you can return it for an exchange or refund. Read the details of our 7 days return policy.
To keep our prices low, we do not allow comparison purchasing. Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder. This causes undue restocking and inventory overhead and can be very costly. To confirm the quality of a jewelry item, please call one of our expert Diamond Consultants at 972-3-751-3968 and we would be happy to help you make your choice.
At Alex Daniel Diamonds ltd., we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.
Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. Alex Daniel Diamonds ltd. states that carat total weight in all purchases may vary 0.05 carats from stated weight.
Alex Daniel is committed to offering high-quality diamonds, sourced from the world's largest and best suppliers. As responsible citizens and jewelry merchants, we share the public's concern regarding conflict diamonds. At Alex Daniel diamonds we only purchase our diamonds through legitimate, respected, well-established, legal channels.
Under no circumstances shall Alex Daniel Diamonds ltd. be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages. If you have any questions, please do not hesitate to contact one of our diamond consultants at alex-25@inter.net.il or 972-3-7513968